Two-factor authentication for mentors

Two-factor authentication (2FA) will provide security to your Codementor account and your payout settings. Once two-factor authentication is enabled, you will be prompted to enter a verification code when updating your account email, account password, and your payout method.

You can set up your two-factor authentication on your account settings page.

If you've misplaced your phone, you can use your backup codes or contact us for help.

If you're having trouble setting up 2FA...

  • Be sure to use one of the recommended apps (Google Auth is on the list)
  • Make sure the time on your phone is set automatically/correctly
  • Try again by requesting a new link and rescanning the bar code
  • Make sure the code hasn't expired yet when you submit it
  • If the above did not work, then try using another phone or desktop app (like 1Password), then try scanning the QR code again and verify.


How did we do?


Powered by HelpDocs (opens in a new tab)