Two-factor authentication for mentors

Two-factor authentication (2FA) will provide security to your Codementor account and your payout settings. Once two-factor authentication is enabled, you will be prompted to enter a verification code when updating your account email, account password, and your payout method.

You can set up your two-factor authentication on your account settings page.

If you've misplaced your phone, you can use your backup codes or contact us for help.

If you're having trouble setting up 2FA...

  • Be sure to use one of the recommended apps (Google Auth is on the list)
  • Make sure the time on your phone is set automatically/correctly
  • Try again by requesting a new link and rescanning the bar code
  • Make sure the code hasn't expired yet when you submit it
  • If the above did not work, then try using another phone or desktop app (like 1Password), then try scanning the QR code again and verify.

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