All Categories ​>​ ​I'm a User ​ > ​ ​Getting Help ​ > ​ ​General

General

​How do I choose a mentor?

To help you have the best experience possible on Codementor, once you've posted a request or searched for mentors on our experts page , try to chat with several before settling on one to help you in…

Updated 2 years ago by Adam

How soon can I get help typically?

Most of the time you can expect to hear from an expert mentor with at least 10-30 minutes. The wait time also depends on the time of the day, technical category, and request complexity.

Updated 4 years ago

Getting help with assignments

If you find you need help with an assignment/homework, and even if you are providing something that is still related to an assignment as a reference, please know it should be done through a live paid…

Updated 2 years ago

I can't seem to get help from mentors

First, we would recommend posting your request by clicking on the P OST REQUEST button on the top right of your dashboard so we can broadcast your request to our network of experts. Please make sure…

Updated 2 years ago

How do I hire a mentor to complete a task?

You can post a freelance job or a code review to hire a mentor to complete a task, or you can hire a mentor from the chatbox by 1) clicking on the blue arrow button at the upper right of the chatbox,…

Updated 2 years ago

What can I do to help prevent disputes?

It’s possible that a user/client/mentor may dispute the results/payment from a mentorship session or freelance job. Here are some suggestions for preventing and handling disputes. Before Starting a S…

Updated 2 years ago

How do I favorite a mentor?

To add a mentor to your favorites, you can either click the star icon in the chat box or the star icon on the mentor's profile page. To find your favorite mentors, click on the "Chat" button at the b…

Updated 2 years ago

Powered by HelpDocs (opens in a new tab)