All Categories ​>​ ​Account Basics

Account Basics

How do browser notifications work?

Browser notifications is a notification that pops out from the browser window you are using, regardless of which tab you are on. By enabling the browser notifications on Codementor, you will be able…

Updated

Setting a password when you signed up with a social account

If you signed up using a social account, your account won't have a password by default. To set a password, go to our password reset page and "reset" your password. You'll receive an email with a link…

Updated

Resetting your password

You can reset your password here (you'll need to be logged out of your account first before resetting your password). You'll receive an email with a link you set a new password. If you didn't receive…

Updated

Reporting a user or mentor

In general, maintaining civility in communication is encouraged. If you encounter a user/mentor who is affecting your experience on Codementor, you can report him or her via chat box directly. For mo…

Updated

Deleting your account

We're sorry to hear that you want to delete your account. Please do email us if you have any concerns about your account or feedback for us. To delete your Codementor account, please click on "Accoun…

Updated

Blocking a user or mentor

You can block a user/mentor by clicking the ellipsis (three dots) from the upper right corner of your chat window, as shown in the image below. You can also send a report to us if a user or mentor ma…

Updated

How team accounts work

Yes! We allow you to manage shared payment usage of Codementor services for multiple members. Companies and organizations can create a team and add members to their team account. After you add your t…

Updated

Manage your account settings, personal info and social accounts

You can change/update your account settings, personal information and also change your social account connections by clicking: "Account & Settings" under the left side column from your dashboard,. th…

Updated

Powered by HelpDocs (opens in a new tab)