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How do I know if an expert can help me?

Users can use our messaging system to communicate with the mentor. 

Once you enter a session room with a mentor, you'll begin the preview period for you to:

  • Determine whether or not the mentor can assist you
  • Set up your communication tools

Please know that this is not a free consultation period. Both sides should click Start A Paid Session when ready, and that is when the billable time begins.