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How can I refund a user?

Live Session

To issue a full refund for a live session, please go to your Session History page, click on the session you'd like to refund, and then click on "REFUND" button so we can get that processed for you.

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Freelance Job

To issue a partial/full refund for a freelance job, please go to your freelance jobs page, click on the freelance job you'd like to refund, and then click "REFUND" so we can get that processed for you. Please note that freelance job can only be refunded by mentors when it's in "Pending Review".

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