Follow

How do I cancel an Offline Help request?

You can cancel an Offline Help request by clicking the "Cancel" button at top right corner of the specific Offline Help in question. 

Please note that Offline Help can only be canceled by users while it's in "In Progress" status. We will send a confirmation email to the mentor once you click the cancel button. After the mentor confirms, the Offline Help request will be automatically canceled and refunded.

Please contact us if you need any further assistance.

offline_help_cancel_button.jpg