Start a Session with a Mentor
Do you support NDAs?
Yes, we supply a non-disclosure agreement. Our system supports secure, legally-binding electronic signatures. If you'd like to protect the confidenti...
How do I conduct a session with a mentor?
Hire a mentor You can Start a Session from your chat window with any mentor, but you’ll need to make sure that you have a valid payment method (cred...
How do I send a file attachment?
You can send someone a file by clicking the icon on the bottom right corner of the chat window, as shown below: The maximum file size is 100MB.
How do I schedule a session with a mentor?
You can do this in one of three ways: From the Request Page, 1) click on the "HIRE" button to the right of a mentor, 2) then click on 'Schedule sessi...
Sharing your screen using Zoom
You can share your screen via the "share screen" icon on the bar at the bottom of your Zoom window.
I'm having trouble with Zoom, any alternatives?
Please make sure you’re using the latest version of Zoom and review their System Requirements to make sure your device can run this tool smoothly....
Recording your session
You can record sessions to your local disk via Zoom. To do so, click the "record" button (for where to save the file, choose local ( not 'cloud') in ...
Setting up your session environment
Install screen sharing & desktop remote control tools Zoom is the video, screen sharing, and remote control tool we recommend you to use at Codemento...
How do I leave a review for my session? Can I edit the review?
Yes, a review should pop-up at the end of each session. You can add or edit your ratings and reviews by going to the Session History tab on your das...
Connecting with mentors during a mentorship session
Users can connect with expert mentors on our platform via text chat, voice, video, and screen sharing. To enable voice and video chat on Codementor, p...
What is the preview period?
After you join a session room with a mentor, you are not billed until after you click the Start Session button. The time that you and the mentor are...
Session Do's & Don'ts for Users
Please Do Make sure to set up a stable internet environment before starting any session. Make sure you've set up your payment method. Be on time if y...
Accessing the code and chat history from your session
Go to Session History on your dashboard. Click on the session you are referring to. Click on Message to check the chat history.