General
How do I choose a mentor?
To help you have the best experience possible on Codementor, once you've posted a request or searched for mentors on our experts page , try to chat...
What can I do to help prevent disputes?
It’s possible that a user/client/mentor may dispute the results/payment from a mentorship session or freelance job. Here are some suggestions for prev...
Getting help with assignments
If you find you need help with an assignment/homework, and even if you are providing something that is still related to an assignment as a reference, ...
How do I hire a mentor to complete a task?
You can post a freelance job or a code review to hire a mentor to complete a task, or you can hire a mentor from the chatbox by 1) clicking on the...
How do I favorite a mentor?
To add a mentor to your favorites, you can either click the star icon in the chat box or the star icon on the mentor's profile page. To find your fav...
I can't seem to get help from mentors
First, we would recommend posting your request by clicking on the POST REQUEST button on the top right of your dashboard so we can broadcast your re...
How soon can I get help typically?
Most of the time you can expect to hear from an expert mentor with at least 10-30 minutes. The wait time also depends on the time of the day, technica...