What does the Payment Verification process look like?

  • Users will receive an email with the Payment verification link, and they should upload the documents through the link within 36 hours of receiving the email.
  • If we do not receive a reply within 36 hours, we will send a follow-up email to the user.
  • If we don’t hear back from the user 72 hours after the initial email has been sent, the user’s account will be restricted.
  • We will send an email to inform the result after the Payment verification is completed.

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